Terms and Conditions LuckyLand Casino

These Terms and Conditions LuckyLand Casino (“Terms”) govern your access to and use of LuckyLand Casino, operated by VGW Games Limited (“VGW,” “we,” “us,” or “our”). LuckyLand Casino is a social casino platform that provides entertainment through virtual currency gameplay.

By accessing or using LuckyLand Casino, including our website, mobile applications, and related services (collectively, the “Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions LuckyLand Casino. If you do not agree to the Terms and Conditions LuckyLand Casino, please do not access or use the Platform.

Terms and Conditions LuckyLand Casino

To access and use LuckyLand Casino, you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater)
  • Reside in a U.S. state where sweepstakes casinos are legal
  • Not be listed on any gambling self-exclusion list
  • Not be an employee, officer, director, or contractor of VGW or its affiliates, or an immediate family member of any such person

LuckyLand Casino is void where prohibited by law, including but not limited to Washington, Idaho, Nevada, and other states or jurisdictions where sweepstakes casinos are restricted or prohibited.

We reserve the right to verify your eligibility at any time and may request documentation to confirm your age, identity, and location.

Nature of the Platform

LuckyLand Casino is a social casino platform, not a real-money gambling site. We offer entertainment through virtual currency gameplay in compliance with U.S. sweepstakes laws.

Virtual Currency

LuckyLand Casino uses two types of virtual currency:

  • Gold Coins (GC): Used for entertainment purposes only with no real-world value
  • Sweeps Coins (SC): Used for participating in sweepstakes games that can be redeemed for cash prizes or gift cards in eligible jurisdictions

Neither Gold Coins nor Sweeps Coins constitute actual money, currency, or any item of monetary value. They cannot be sold, transferred, or exchanged between users.

No Purchase Necessary

No purchase is ever necessary to receive or use Sweeps Coins. Alternative methods of obtaining Sweeps Coins are available through our mail-in offer as described in our Sweepstakes Rules.

Account Creation and Security

Registration

To create an account, you must provide accurate, current, and complete information. You may be required to verify your identity, age, and location before redeeming prizes.

Account Restrictions

  • One account per person
  • You may not create accounts on behalf of others
  • You may not share your account with any other person
  • You may not sell, transfer, or allow others to access your account

Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that we determine, in our sole discretion, to be duplicate, fraudulent, or in violation of these Terms.

Virtual Currency Usage

Gold Coins (GC)

  • Used solely for entertainment purposes
  • Have no monetary value
  • Cannot be cashed out, sold, or transferred
  • May be available through purchase or promotional offers

Sweeps Coins (SC)

  • Used for sweepstakes gameplay
  • Cannot be purchased directly
  • May be received through promotional offers, mail-in requests, or as bonuses
  • Can be redeemed for cash prizes or gift cards in eligible jurisdictions, subject to our verification process
  • Expire after 90 days of account inactivity

Bonus Coins

We may offer bonus coins through promotions, limited-time offers, or as part of Gold Coin packages. Bonus coins may be subject to specific terms and conditions, including wagering requirements or time limitations.

Sweepstakes Rules

All gameplay with Sweeps Coins is subject to our Official Sweepstakes Rules, which are incorporated by reference into these Terms.

Participation

  • Sweeps Coins may be obtained through various promotional methods, including mail-in requests, login bonuses, or as complimentary bonuses with Gold Coin purchases
  • No purchase is necessary to participate in sweepstakes
  • Alternative methods of entry are available as described in our Sweepstakes Rules

Prize Redemption

  • Users may redeem accumulated Sweeps Coins for cash prizes or gift cards, subject to minimum redemption thresholds
  • Winners must verify their identity and eligibility before receiving prizes
  • Prizes may be subject to applicable taxes and reporting requirements
  • LuckyLand Casino may publish winners’ names and locations with consent, as permitted by law

Purchase and Refund Policy

Gold Coin Packages

  • Gold Coin packages are available for purchase but not required for gameplay
  • Purchases are made using real currency through our approved payment methods
  • Purchases may include bonus Sweeps Coins as a promotional offer

Refunds

  • All purchases are final unless otherwise required by applicable law
  • No refunds will be provided for virtual currency that has been credited to your account
  • Refund requests for transaction errors or unauthorized purchases will be evaluated on a case-by-case basis

Prohibited Activities

The following activities are strictly prohibited:

  • Cheating, exploiting bugs, or manipulating game outcomes
  • Using bots, scripts, or automated systems to play games
  • Creating or using multiple accounts
  • Circumventing geographic restrictions or using VPNs to access the Platform
  • Abusing promotional offers, bonuses, or redemption systems
  • Engaging in fraudulent activities, including providing false information or documents
  • Harassing, threatening, or being abusive toward other users or staff
  • Using offensive, inappropriate, or objectionable usernames or profile content
  • Reverse engineering, decompiling, or attempting to extract the source code of our software
  • Any activity that violates applicable laws or regulations

We reserve the right to take appropriate action against users who engage in prohibited activities, including suspending or terminating accounts and forfeiting virtual currency balances.

Intellectual Property

All content on the Platform, including but not limited to games, graphics, images, text, logos, button icons, software, and audio, is the property of VGW or its licensors and is protected by copyright, trademark, and other intellectual property laws. Use of this content is governed by the Terms and Conditions LuckyLand Casino, and any unauthorized use may violate these terms.

By accessing or interacting with the Platform, you agree to abide by the Terms and Conditions LuckyLand Casino, which outline the rights and restrictions related to intellectual property. Please refer to the Terms and Conditions LuckyLand Casino for full details on permitted use and protections.All content on the Platform, including but not limited to games, graphics, images, text, logos, button icons, software, and audio, is the property of VGW or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal, non-commercial entertainment purposes only.

Restrictions

You may not:

  • Copy, reproduce, distribute, or create derivative works based on Platform content
  • Use any trademarks, service marks, or logos without prior written permission
  • Remove any copyright, trademark, or other proprietary notices
  • Use the Platform for any commercial purpose or for the benefit of any third party

Disclaimers and Limitation of Liability

Platform Provided “As Is”

The Platform is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Guarantees

We do not guarantee:

  • Uninterrupted or error-free access to the Platform
  • That defects will be corrected
  • That the Platform is free of viruses or other harmful components
  • Any specific outcomes or winnings

Limitation of Liability

To the maximum extent permitted by applicable law, VGW and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to those arising from your use of the Platform in violation of the Terms and Conditions LuckyLand Casino. These limitations apply regardless of the nature of the claim and whether VGW was advised of the possibility of such damages. By continuing to use the Platform, you acknowledge and accept the Terms and Conditions LuckyLand Casino, including all disclaimers and limitations of liability outlined herein. Please review the Terms and Conditions LuckyLand Casino regularly to stay informed:

  • Loss of profits, data, or use
  • Cost of substitute services
  • Any other losses or damages of any kind
  • Damages resulting from system failures or service interruptions

Suspension and Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to:

  • Violation of these Terms
  • Suspected fraudulent activities
  • Extended periods of inactivity
  • Upon request from law enforcement or regulatory authorities

If your account is terminated for violations of these Terms, any unused virtual currency may be forfeited at our discretion.

Dispute Resolution and Governing Law

Governing Law

These Terms and any disputes arising out of or related to the Platform shall be governed by and construed in accordance with the laws of Nevada, United States, without regard to its conflict of law principles.

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Clark County, Nevada.

Individual Claims Only

You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law:

  • No arbitration or proceeding shall be joined with any other
  • There is no right or authority for any dispute to be arbitrated or resolved on a class action basis
  • There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons

Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.

Changes to the Terms

We reserve the right to modify or update these Terms at any time at our sole discretion. We will notify you of material changes through email, in-app notifications, or by posting a notice on our website. Your continued use of the Platform after such changes constitutes your acceptance of the revised Terms.

Contact Information

If you have questions, concerns, or feedback regarding these Terms, please contact us:

Email: support@luckyland-casino.com

Postal Address:
LuckyLand Casino
123 Fortune Lane
Suite 777
Las Vegas, NV 89101

Customer Support: www.luckyland-casino.com/support

Responsible Social Gaming

LuckyLand Casino is committed to promoting responsible gaming practices. We encourage all users to maintain healthy gameplay habits and provide the following resources:

Self-Limits

You can set daily time limits, deposit limits, and loss limits through your account settings.

Self-Exclusion

If you wish to take a break from our Platform, you may request a temporary or permanent self-exclusion by contacting our support team.

Resources

For information on responsible gaming practices or assistance with problem gambling, please visit the National Council on Problem Gambling at www.ncpgambling.org or call their helpline at 1-800-522-4700.